FAST Repairs For
Fast Repairs
Workmanship Is Super Important To Us
Fantastic service. I put an impressive hole in the screen... read moreFantastic service. I put an impressive hole in the screen of my S9+ and took it to these guys for a screen replacement after reading their reviews.
Jackson S. 1/17/2020
They were friendly, informative and professional throughout, from replying to my email, to providing a loan phone, to keeping me up to date. They only use genuine Samsung parts which was reassuring in terms of the repair longevity (can't speak for other phone brands).
When it turned out that the phone was damaged beyond repair, they readily gave me a near-new replacement model with a 6 month warranty at very little extra cost. When the replacement model had an issue with the camera they quickly fixed it up in 20 minutes with no fuss or extra charge.
Bevin's a great dude and I'll definitely be going back to Smashed It for any repairs in the (hopefully not too near) future. read lessAs a repairer myself I think its important to acknowledge... read moreAs a repairer myself I think its important to acknowledge other repairers who are providing great service. Ive had Excellent experience dealing with NIck & Eric at the Parnell Store. Very Helpful and always great prices. Many Thanks read less
Marko L. 1/11/2020I have updated my recent one star to three. As... read moreI have updated my recent one star to three. As once the owner became aware of the below comments the communication and effort to get it back to me was excellent.
Shaun T. 1/06/2020
I appreciate things go wrong but it is really how the communication and customers service is afterwards that is important.
Took Apple watch in as smashed the face. It's been over a month in there and been told each week it will be back that week and now it's christmas and they are now closed and I still do not have it back. Really annoyed!!!! read lessThank you very much for a wonderful service! I dropped... read moreThank you very much for a wonderful service! I dropped my Pixel3a, and broke it's screen because I'm clumsy... Those guys have fixed it! For a reasonable price I got my phone back! With all my data! Yay! I don't have to re-setup 2FA! Very polite stuff, very pleasant to talk to. Thank you so much! read less
Alexey B. 12/21/2019Very helpful young lads. Helped me set up my new phone
Eugene E. 10/21/2019Highly recommend these guys to repair any mobile device!
Grant A. 9/06/2019Was recommended this place by a mate and have been... read moreWas recommended this place by a mate and have been here a couple time. I work in construction and tend to drop my phone all the time. Smashed IT has resurrected my phone twice and recovered contacts from a water damaged phone too. Honestly i have such piece of mind knowing these guys live down the road from me. Thanks guys, see you again soon... but not to soon. read less
Goerge h. 7/13/2019Contacted Smashed IT via Facebook messenger and got a response... read moreContacted Smashed IT via Facebook messenger and got a response quickly after. I got a quote and dropped my device off. 45 minutes later the device looked brand new. I'm so pleased with the results. Cheers. read less
Don H. 7/08/2019Contacted Smashed IT via Facebook messenger and got a response... read moreContacted Smashed IT via Facebook messenger and got a response quickly after. I got a quote and dropped my device off. 45 minutes later the device looked brand new. I'm so pleased with the results. Cheers read less
Don H. 7/08/2019My macbook air was having some issues so I took... read moreMy macbook air was having some issues so I took it in to these guys and they had it fixed and back to me within a week. It was super affordable and great service. Will definitely use these guys again the next time technology fails me read less
Jess B. 6/07/2019
We strive to deliver four key fundamentals:
1. The use of the highest quality original parts
2. Transparent pricing & part quality information
3. Quality workmanship
4. An express serviceInvesting significant amounts of time & money into quality control, communication and research gives us confidence that we are offering the best possible service.
We have a VERY strict data security policy. Read more here
Most repairs are backed by a 6 month warranty except battery replacements which are backed for 12 months.
Most repairs we offer are done in 1 hour however, we do recommend booking a repair to ensure we have the part in stock, we are not backlogged and the repair can be completed in that time frame.
We procure new original parts.
For iPhone screens we also procure high-quality aftermarket (copy) screens to offer an economical option.
99.9 / 100 – NO. Some repairs require a firmware reinstall which deletes all data, but we will advise if this is required before going ahead.
Although we take full liability for your device, we do not take liability for data, so if possible please backup your device prior to repair.
We’re fully insured and take liability for your device once we accept it for repair.
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