We strive to deliver four key fundamentals:

1. The use of the highest quality original Samsung parts
2. Transparent pricing & part quality information
3. Quality workmanship
4. An express service

Investing significant amounts of time & money into quality control, communication and research gives us confidence that we are offering the best possible service.

All repairs are backed by a 4 month warranty. Broken devices can be troublesome to repair due to the small size of components so issues do crop up, in this case we try and fix any issue on the spot, if not we prioritise the warranty repair ahead of other jobs.

Most repairs are completed in 1 hour, however we do recommend booking an appointment to ensure we have the part in stock, we are not backlogged and the repair can be completed in that time frame.

We only procure new and original parts.

In our experience used, refurbished and aftermarket parts have a high chance of quality issues, thus are not worth the cost saving and time it would take us to warranty them.

99 / 100 – NO. Some repairs require a firmware reinstall which deletes all data,  but we will advise if this is required before going ahead.

Although we take full liability for your iPhone, we do not take liability for data, so if possible please backup your device prior to repair.