Mail In Phone & Tablet Repair

Can’t Get To Us? No Problem. Mail Us Your Device & Get Free Return Courier Within 48 Hours

Use any post shop or courier to send us the device. Please use generous wrapping / protection and include your name, phone and return address.

We will call you to confirm the repair, price and turnaround time.

Pay the quote here https://payment.smashedit.co.nz. A receipt is emailed on payment success.

Tracking details will be emailed, we use overnight CourierPost signed for. Return courier is free of charge.

Why Choose Smashed IT
We strive to deliver four key fundamentals:
1. The use of the highest quality original parts
2. Trained & skilled technicians (min 2 year exp)
4. An express service
Investing significant amounts of time & money into quality control, communication and research gives us confidence that we are offering the best possible service.
Do You Provide A Warranty
All iPhone repairs are backed by a 4 month warranty. Should an issue arise post repair we cover the courier both ways.
How Long Does It Take
From the South Island incl Queenstown > Wanaka > Greymouth > Hokitki > Ashburton > Timaru > Balclutha > Westport > Nelson > Tekapo
If you send us a device Monday, we receive it Tuesday, repair it, back on a courier same day (assuming a common issue) and you receive it Wednesday.
RD Takes Longer
Complicated issue like liquid damage will also take longer.
Do You Use Original Parts
We only procure original parts. In our experience copy or aftermarket parts are too fragile and causes too many issues either on the courier or during the warranty period thus it is in our best interest to use the highest quality parts.
Will I Lose My Data
99 / 100 – NO. Some repairs require a firmware reinstall which deletes all data, but we will advise if this is required before going ahead.
Although we take full liability for your iPhone, we do not take liability for data, so if possible please backup your device prior to repair.