Repairs For MS Surface Pro Tablets & Laptops in Auckland
Times are subject to a booking, walk-in repairs are done on a best efforts basis.
PC Repair FAQ
We strive to deliver four key fundamentals:
1. The use of the highest quality original parts
2. Transparent pricing & part quality information
3. Quality workmanship
4. An express service
Investing significant amounts of time & money into quality control, communication and research gives us confidence that we are offering the best possible service.
Yes. We only procure factory original parts. Our authorised suppliers are based in NZ so we can generally order in custom PC parts within 48 hours.
All repairs are backed by a minimum 4 month warranty. Generally any issue is fixed on the spot. RAM, Solid State Drive’s & some other parts come with a 2 year warranty.
We pay for all e-Waste to be broken down and disposed of in an environmentally friendly way.
Please take care when you dispose of anything phone or computer related, do not just throw them in the bin, the chemicals in these devices cause terrible damage to the NZ environment.
Generally not. Most repairs go nowhere near the hard drive and as a precaution we disable the hard drive cable so no data is lost in the event of a power surge (very unlikely yet still a possibility).
Hard drive related repairs can have corrupted sections, in this case we will save what we can and replace the drive with a new Solid State Disk.
We recommend a full backup to an external USB drive at least every week.
Windows 10 Issues
If your PC laptop or MS Surface Pro is running slow, has a virus or a hard drive failure; we can wipe the disk and reinstall a fresh version of Windows 10 within a few hours.
Make sure you data is backed up as this process deletes all data and records off the disc.