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Fix WiFi Issues on the M1 MacBook when connected to external display

Problem:

The MacBook M1 model is connected to an external display and is showing that it’s connected to the internet but nothing is loading or the WIFI signal keeps searching and fails to connect.

Solution:

Using a metal card (or another metal sheet), place the card under the external display adapter.

It needs to be touching both the cable and the case of the MacBook M1 to ground the signal from the cable.

Conclusion:

That’s all it takes. This issue appears to be related to the refresh rate or signal between the Macbook WIFI chip and the external monitor.

Unfortunately, this is a hardware issue and it is unlikely to be fixed with an update.

Need a repair quote? Visit our stores in Auckland, or mail us your device NZ wide.

Our Store in Auckland, NZ

Exterior of the Parnell Store Smashed It with a large blue billboard promoting fast phone and Mac repair services.

Parnell

137 Parnell Road, Parnell, Auckland 1052, New Zealand


Contact Details
09 281 3641
parnell@smashedit.co.nz


Store Hours
Mon – Fri | 10:00 am – 5:30pm

Ponsonby Smashed It Store exterior with bright signage fast phone and Mac repair next to Saben boutique.

Ponsonby

135 Ponsonby Road, Ponsonby, Auckland 1010, New Zealand


Contact Details
09 281 3641
ponsonby@smashedit.co.nz


Store Hours
Mon – Fri | 10am – 5:30pm

Sat | 10am – 4pm
Sun | 11am – 3pm

Smashed It partnered store Erepair N Spares with clear signage offering MacBook, phone, PS5, and laptop repair services.

Papakura (Partner Store)

182 Great South Road, Papakura, Auckland 2110, New Zealand


Contact Details
02108475935
ponsonby@smashedit.co.nz


Store Hours
Mon – Fri | 9:30 am – 6:00pm

Sat | 10am – 4pm
Sun | 11am – 3pm

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