There are a variety of reasons why your MacBook might not be turning on. Here are 4 simple solutions that often fix this common problem.
You can also bring your device in to our Parnell or Ponsonby location for us to troubleshoot or diagnose the exact problem for you.
1. Check The Power Connection
Make sure your cable is properly connected to your laptop and a power outlet. Your cable or adapter could also be the problem, try using a different cable or adapter to see if that works. If you don’t have another cable on hand, we can do this for you at either one of our stores.
2. Force restart your MacBook
The classic solution is often the best one. Turning your MacBook on and off again can help solve minor software issues that could be preventing it from charging. To do this simply hold down the power button until the screen turns black (around 10 seconds), then turn it back on as normal.
3. Reset the SMC
The SMC (System Management Controller) controls power and various other functions on your laptop. Resetting this can sometimes fix problems that a simple restart has not fixed.
To reset the SMC on MacBooks with Touch ID: Press and hold the Touch ID button and the power button at the same time for 10 seconds. Release all of the keys and wait for your MacBook to restart.
To reset the SMC on MacBooks without Touch ID: Press and hold the Control, Option, and Shift keys, and the power button at the same time for 10 seconds. Release all of the keys and wait for your MacBook to restart.
4. Boot into macOS Recovery
If your MacBook still won’t turn on, you can try putting your device into recovery mode. In macOS Recovery you can run diagnostic and reinstall the macOS software. Turn off your MacBook, then turn it back on and immediately hold down the Command and R keys. Keep holding these until you see the Apple logo and a progress bar. From there you can use the Disk Utility to troubleshoot.
5. Smashed IT
If all these steps still don’t fix the problem, it could suggest that something on a hardware level is preventing your MacBook from charging. Book a Diagnostic, or bring your MacBook into our Parnell or Ponsonby store. We’ll take it from there.
