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No Keyboard Backlight After MacBook Screen Replacement

Problem:

After replacing the screen on a MacBook A1932, A1989 or A1990 there is no keyboard backlight or camera function.

Each screen on MacBook Pro and Air are interchangeable between 2016 – 2020 models however the camera & light sensor are different between years.

For example an A1932 2018 screen will fit on an A1932 2019 body, however the camera, keyboard backlight and true tone will not work. It is the same with the 15″ Pro A1707 & A1990.

Wrong Screen – No Keyboard Backlight
Correct Screen – Keyboard Backlight OK

Solution:

The correct screen must be installed to suit the model & year e.g. A1989 2019 or A1932 2019.

If the screen is correct and either the true tone, camera or keyboard backlight do not work then the screen is faulty.

If this is an issue you have experienced, take the MacBook back to the repair shop and as for the correct screen to be installed.

Need a repair quote? Visit our stores in Auckland, or mail us your device NZ wide.

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Our Store in Auckland, NZ

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Parnell

137 Parnell Road, Parnell, Auckland 1052, New Zealand


Contact Details
09 281 3641
parnell@smashedit.co.nz


Store Hours
Mon – Fri | 10:00 am – 5:30pm

Ponsonby Smashed It Store exterior with bright signage fast phone and Mac repair next to Saben boutique.

Ponsonby

135 Ponsonby Road, Ponsonby, Auckland 1010, New Zealand


Contact Details
09 281 3641
ponsonby@smashedit.co.nz


Store Hours
Mon – Fri | 10am – 5:30pm

Sat | 10am – 4pm
Sun | 11am – 3pm

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Papakura (Partner Store)

182 Great South Road, Papakura, Auckland 2110, New Zealand


Contact Details
02108475935
ponsonby@smashedit.co.nz


Store Hours
Mon – Fri | 9:30 am – 6:00pm

Sat | 10am – 4pm
Sun | 11am – 3pm

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