Mail in Repairs

Send us your broken device, we will repair it and return it via Overnight Courier or a 1 hour courier if in Auckland

1. Get A Quote

Use the quote form here: https://smashedit.co.nz/get-a-quote/

2. Book The Repair

Read our policies on Data Security here

2. Mail In

Mail / courier us your damaged device.

SMASHED IT
137 Parnell Rd
Parnell, Auckland, 1052
Ph: 09 281 3641

3. Pay Online

Pay by card here:

https://smashedit.co.nz/pay-online/

or by Afterpay here:

https://afterpay.smashedit.co.nz/payment/afterpay/

*Card payments incur a 3% surcharge, you can pay by bank transfer, which avoids this.

4. Tracking & Delivery

Tracking details will be emailed, we use overnight NZ Post courier.

Or 1 hour Urgent Couriers (Auckland Central only)

Damian Oakley

I entered the shop in the morning with an unusable iPhone 10, completely smashed screen….walked out a couple of hours later with a working fully repaired phone. Excellent service from Anuk, will certainly use again in the future if needed.

Eddie Young

Excellent service from Anuk! Screen replaced no problems.

Caleb Shanks

Just got my Mac book screen repaired. Great customer experience and really easy to work with. Overall happy with everything. And would highly recommend.

Charlotte Wilson

Repaired my MacBook screen in a few hours – great service!

Vedangshi Roy

I’m really happy with how my screen turned out! The work was fast, and the service was excellent. Huge shoutout to ANUK for the prompt support and for going above and beyond—truly appreciated!

Wayne Semmens

Had my Samsung S23 ultra screen repaired by Anuk and the team at Smashed IT Parnell. He was awesome and so was the experience. Seamless from start to finish, as they kept me informed every step of the way. Great job guys. Hope I don’t need your services again for a wee while but if I do you’ll be the first person I call. 5 stars!

Whetham Allpress

Amazing service! Fast, polite and knowledgeable. Professional skills and friendly chat.

Aston Wells

Excellent service. Very informative & professional.

Sally Tye

Anuk was amazing today helping me repair my Pixel 7 phone at short notice which was critical for me as I run my business off it. He’s knowledgeable, personable and keeps his word.

Write a Review

Our Store in Auckland, NZ

Parnell

137 Parnell Road, Parnell, Auckland 1052, New Zealand

Contact Details
09 281 3641
parnell@smashedit.co.nz

Store Hours
Mon – Fri | 10:00 am – 5:30pm

Ponsonby

135 Ponsonby Road, Ponsonby, Auckland 1010, New Zealand

Contact Details
09 281 3641
ponsonby@smashedit.co.nz

Store Hours
Mon – Fri | 10am – 5:30pm
Sat | 10am – 4pm
Sun | 11am – 3pm

Smashed It partnered store Erepair N Spares with clear signage offering MacBook, phone, PS5, and laptop repair services.

Papakura (Partner Store)

182 Great South Road, Papakura, Auckland 2110, New Zealand

Contact Details
02108475935
ponsonby@smashedit.co.nz

Store Hours
Mon – Fri | 9:30 am – 6:00pm
Sat | 10am – 4pm
Sun | 11am – 3pm