Privacy Policy
SMASHED IT NZ Limited — Last updated: May 2026
SMASHED IT is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. We know that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. The information we learn from customers helps us personalize and continually improve our services to you.
Information We Collect
We receive and store any information you enter on our website or give us in any other way. This may include your name, email address, phone number, device details, and payment information when you book a repair, request a quote, place an order, or contact us. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
How We Use Your Information
We use the information that you provide for such purposes as responding to your requests, fulfilling orders, improving our store features, and communicating with you. We may also use your contact details for marketing purposes from time to time. You can opt out of marketing communications at any time by contacting us.
Sharing Your Information
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order. We do not sell your personal information. We may share it with trusted third parties who help us run our business (such as payment processors and couriers), and with advertising platforms to deliver relevant marketing. Any sharing is done securely and only as necessary.
Data Security
We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. The entire credit card number is transmitted to the appropriate credit card company during order processing.
We take the security of your device and personal information seriously. We do not access data stored on your device beyond what is needed to complete your repair. Full details are available at smashedit.co.nz/data-security.
Your Rights
You have the right to access or correct the personal information we hold about you. To do so, or to opt out of marketing, contact us at info@smashedit.co.nz or 09 281 3641.
Privacy Disputes & Policy Updates
If you choose to visit SMASHED IT, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the laws of New Zealand. If you have any concern about the privacy of your personal information as used and collected within our website, please send us a thorough description by contacting us and we will try to resolve it.
Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Electronic Communications
When you visit SMASHED IT or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Queries
If you are unsure about this Privacy Policy, please contact one of our support staff from the contact page on the top menu, or email us at info@smashedit.co.nz.